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VIII. Workplace Essentials
Free
Purchasing and procurement functions are about much more than bringing goods and services into an organization. They are the foundation of strong, ...
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Free
The ideas behind encouraging sustainability and social responsibility in business seem noble, as organizations commit to creating optimal circumsta...
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Free
VIII. Workplace Essentials
Free
Today’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and superstorms disrupt businesses every day, someti...
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Free
VIII. Workplace Essentials
Free
Charles Kettering, an inventor for General Motors, once said, “A problem well-stated is half-solved.” The gap analysis tool can help you define pro...
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Free
VIII. Workplace Essentials
Free
Business process management helps organizations leverage processes to achieve their goals and be successful. Once processes are implemented, they m...
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Free
VIII. Workplace Essentials
Free
Understanding how to manage the knowledge within your organization is the key to business success. Mismanagement of organizational knowledge comes ...
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Free
VIII. Workplace Essentials
Free
Whether you are creating a workplace wellness program from scratch, or enhancing what you already have, you’re already on the right track! With inc...
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Free
VIII. Workplace Essentials
Free
If you and the people who work with you don’t understand where the company is going, they may all develop their own priorities and actually prevent...
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Free
VIII. Workplace Essentials
Free
Viable organizations need to be ready for emergencies because they are a fact of doing business. The worst plan is not to have any kind of plan at ...
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Free
VIII. Workplace Essentials
Free
The human body is a fragile system, and we put many demands on it every day. Activities like reaching to get supplies off of a shelf, sitting in fr...
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Free
People with disabilities represent a significant and largely underutilized resource for businesses. Many disabled persons are underemployed or unem...
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Free
VIII. Workplace Essentials
Free
When most people think of bullying, images immediately come to mind of children in a schoolyard being taunted, pointed at, called names, ostracized...
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Free
VIII. Workplace Essentials
Free
Over the past several decades, organizations have come to realize that success can be measured in other ways besides dollars and cents. Intangible ...
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Free
VIII. Workplace Essentials
Free
Organizations who promote accountability are more successful and more productive. In this one-day workshop, you will learn about what accountabilit...
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Free
VIII. Workplace Essentials
Free
Lean principles have come a long way over the past 300 years. From Benjamin Franklin’s early ideas, to Henry Ford’s work in the 1920’s and the Toyo...
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Free
VIII. Workplace Essentials
Free
Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always the case. It is up to us to le...
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Free
Between 2010 and 2015, employers paid out $698.7 million to employees alleging harassment (through the U.S. Employment Equity Opportunity Commissio...
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Free
VIII. Workplace Essentials
Free
Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lif...
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Free
More than ever, a workplace is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, their religion, t...
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Free
VIII. Workplace Essentials
Free
What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to...
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Free
VII. Career Development
Free
Some people immediately command attention and respect when they walk into a room. Do you have that kind of presence? If not, is it something that y...
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Free
VII. Career Development
Free
As the Internet grows, it becomes more challenging to find the correct information from a reliable source in a timely manner. As research expert Ga...
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Free
VII. Career Development
Free
Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of ...
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Free
VII. Career Development
Free
Business networking is an effective and efficient way for business people to connect, develop meaningful relationships, and grow their businesses. ...
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Free
VII. Career Development
Free
When things are extremely busy at work and you have your hands full with many tasks and dealing with difficult people, having skills you can draw o...
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Free
VII. Career Development
Free
Creative thinking and innovation are vital components in both our personal and professional lives. However, many people feel as though they are lac...
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Free
VII. Career Development
Free
Self-leadership puts together taking responsibility for our outcomes, setting direction for our lives, and having tools to manage priorities. Self-...
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Free
VII. Career Development
Free
When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. ...
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Free
This course is a two-day exploration about the type of impact we want to have in life and work. Participants will consider and define the influence...
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Free
VII. Career Development
Free
We all have things we want to achieve in life. The route to success is to turn those dreams and wishes into reality. This one-day workshop will lea...
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Free
VII. Career Development
Free
In this age of information overload, it can be hard to know where to find good information that you can trust. If you’re doing research for an impo...
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Free
VII. Career Development
Free
Neuro linguistic programming (NLP for short) is all about bringing your unconscious thoughts to the surface, so that you can have real choice over ...
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Free
Your brain, thoughts, and behavior are at the core of everything that you do every day, even if you aren’t aware of it. In order to truly achieve t...
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Free
VII. Career Development
Free
Why are there so many different organizational systems and time management methods out there? The answer is simple: it’s like any other personal ch...
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Free
VII. Career Development
Free
In today’s society, many people experience information overload. We are bombarded with messages to believe various ideas, purchase things, support ...
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Free
VII. Career Development
Free
It is essential to understand how to write reports and proposals that get read. We write reports in a range of formats and a variety of purposes. W...
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Free
VII. Career Development
Free
This workshop has been designed for those in positions where they must speak in front of audiences that are hostile or demanding. This material is ...
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Free
Success in dealing with conflict comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as nee...
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Free
VII. Career Development
Free
We all know what good writing is. It’s the novel we can’t put down, the poem we never forgot, and the speech that changes the way we look at the wo...
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Free
VII. Career Development
Free
Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. We also deal with a constant barrage of technology, peo...
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Free
Do you get nervous when making presentations at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you ...
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Free
VII. Career Development
Free
While looking for work can be an exciting time, it can also involve fear and discomfort about change and the unknown. Whether you are already in th...
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Free
VII. Career Development
Free
While looking for work can be an exciting time, it can also involve fear and discomfort about change and the unknown. Whether you are already in th...
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Free
VII. Career Development
Free
  The job market continues to change, as does the way we look for work. This course examines the value of presenting yourself as a complete pa...
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Free
If you’ve ever had an awkward moment where: o    You aren’t sure which fork to use, o    You don’t know which side plate is yours, o    You’ve ever...
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Free
VII. Career Development
Free
No matter who you are or what you do, whether at work or in the community, you are likely involved in meetings. Meetings are costly, whether they a...
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Free
VII. Career Development
Free
Mastering certain behaviors and skills can help an employee in their first days at a new job. These start with a professional appearance and making...
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Free
VII. Career Development
Free
While many companies promise to deliver an incredible customer experience, some are better at supplying this than others. This two-day course is de...
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Free
VII. Career Development
Free
The interview is one of the key elements of the job search process. As with any skill, we can get better at it with preparation and practice. In th...
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Free
Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people tak...
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Free
VII. Career Development
Free
Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met...
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Free
Healthy self-esteem and self-confidence are essential for growth and achieving success. Of all the judgments you make in life, none is as important...
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Free
VII. Career Development
Free
Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal a...
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Free
A great presenter has two notable qualities: appropriate skills and personal confidence. Confidence comes from knowing what you want to say and bei...
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Free
VII. Career Development
Free
This is a one-day workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of...
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Free
IV. Supervisors and Managers
Free
Our culture defines many aspects of how we think, feel, and act. It can be challenging for managers to bridge cultural differences and bring employ...
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Free
IV. Supervisors and Managers
Free
The supply chain is a crucial part of any business’ success. Optimizing the flow of products and services as they are planned, sourced, made, deliv...
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Free
IV. Supervisors and Managers
Free
Virtual workers and virtual teams are an essential part of today’s workforce. More than ever, people are using technology to work anywhere, anytime...
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Free
IV. Supervisors and Managers
Free
This one day course is designed to help workplace leaders learn how to provide feedback any time that the message is due. Whether feedback is forma...
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Free
IV. Supervisors and Managers
Free
We have so many interactions in the run of a day, it’s reasonable to expect that some of them are going to be difficult. Whether these are conversa...
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Free
IV. Supervisors and Managers
Free
Although it takes plenty of creativity to design an event that is memorable and meaningful, it also takes careful attention to detail, adaptability...
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Free
As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff...
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Free
IV. Supervisors and Managers
Free
Supervisors represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report to you...
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Free
Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This one-day workshop will be concerned with sma...
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Free
IV. Supervisors and Managers
Free
As project managers and leads, we all know how difficult it can be to accurately determine the duration of a project, yet that is exactly what is e...
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Free
IV. Supervisors and Managers
Free
Risk management has long been a key part of project management and it has also become an increasingly important part of organizational best practic...
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Free
IV. Supervisors and Managers
Free
In this three-day workshop, we will walk you through the nuts and bolts of project management, from setting priorities to controlling expenses and ...
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Free
IV. Supervisors and Managers
Free
  Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of...
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Free
IV. Supervisors and Managers
Free
Project management is not just restricted to certain industries, or to individuals with certification as a project manager. Lots of us are expected...
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Free
IV. Supervisors and Managers
Free
It’s easy to forget the “manager” part of your “project manager” title among the other range of activities you are responsible for. However, your m...
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Free
IV. Supervisors and Managers
Free
For managers in today’s business world, it’s essential to have a working knowledge of finance. We all play a role in our organization’s financial h...
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Free
No business can survive very long without an effective program of controls over the parts and materials that are used in producing or distributing ...
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Free
IV. Supervisors and Managers
Free
Success as a manager is heavily influenced by how well your team operates and what kind of results they achieve. Is your team able to solve problem...
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Free
IV. Supervisors and Managers
Free
Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. Delegating prepares ...
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Free
IV. Supervisors and Managers
Free
Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and money, develop a higher de...
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Free
IV. Supervisors and Managers
Free
With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how ...
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Free
IV. Supervisors and Managers
Free
This workshop is for people who are new supervisors or who are interested in a supervisory position, as well as those who are team leads or part-ti...
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Free
IV. Supervisors and Managers
Free
It’s no secret that employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive. This on...
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Free
In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in...
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Free
IV. Supervisors and Managers
Free
A small marketing budget doesn’t mean you can’t meet your goals and business objectives. You just have to be more creative in your marketing tactic...
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Free
IV. Supervisors and Managers
Free
Coach, Mentor, Role Model, Supporter, Guide… do these words ring a bell? Being a coach involves being able to draw from several disciplines. ...
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Free
IV. Supervisors and Managers
Free
This three-day workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help...
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Free
III. Small Business Training for Entrepreneurs
Free
Opportunities to take a regional business into the global market make it possible to strategically, smartly, and profitably accomplish more than yo...
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Free
III. Small Business Training for Entrepreneurs
Free
As the global Internet population continues to grow, electronic commerce is growing as well. By the end of 2015, e-commerce is expected to generate...
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Free
III. Small Business Training for Entrepreneurs
Free
The Internet has changed the way that we work, live, shop, and play. You can take advantage of this new way of doing business whether you want to s...
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Free
III. Small Business Training for Entrepreneurs
Free
Today’s business environment isn’t focused on 9-to-5, lifelong, static positions like it was decades ago. Our world is constantly shifting and evol...
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Free
III. Small Business Training for Entrepreneurs
Free
Today’s fast-paced marketplace demands that businesses think fast. Crowdsourcing can help all types of businesses keep on top of trends and stay co...
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Free
III. Small Business Training for Entrepreneurs
Free
Intrapreneurship has been described as a great way to make beneficial changes to your organization. People can choose to continue with the status q...
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Free
III. Small Business Training for Entrepreneurs
Free
Communication between individuals is a two-way street, but communication between a small business and its customers is a multi-lane highway. Naviga...
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Free
III. Small Business Training for Entrepreneurs
Free
Marketing is about getting your business known and building your position within the marketplace. Small businesses don’t always have a big budget f...
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Free
Do you love those moments of exception, when everything seems to have come together and things are working beautifully? Would you like to create an...
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Free
The field of public relations has changed with the evolution of computers and the speed with which information can spread. However, the need for pu...
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Free
Did you know that most employees decide to leave a job within their first 18 months with an organization? When an employee does leave, it usually c...
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Free
Many of us flinch when we hear terms like depreciation, cash flow, balance sheet, and (worst of all!) budgets. However, these are all important con...
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Free
There are currently five generations in the workforce. Only a few short years ago employers who were expecting to be faced with mass retirements ar...
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Free
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This one-da...
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Free
Today’s workforce is experiencing job burnout and stress in epidemic proportions. Workers at all levels feel stressed out, insecure, and misunderst...
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Free
Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish that you could ask some...
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Free
Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, a...
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Free
Change is a hallmark of today’s business world. In particular, our workforce is constantly changing – people come and go, and move into new roles w...
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Free